Selling is about intention and approaching every challenging situation thoughtfully. And high-performance sales teams have one thing in common— embracing healthy conflict.

When handled thoughtfully, conflict can actually strengthen teams and drive success. Darcy Luoma, CEO of Darcy Luoma Coaching & Consulting, joins Mental Selling to discuss the key elements that set thriving sales teams apart.

It’s important to clearly define roles and responsibilities, allowing team members to contribute meaningfully according to their unique expertise. Understanding team dynamics is crucial to achieving this, and that’s where coaching comes into play.

Instead of competing against one another, each member can contribute their expertise to achieve shared goals. When a sales team embraces this mindset, they unlock their full potential and deliver even greater results.

Darcy also introduces the Thoughtfully Fit framework, a tool to help salespeople navigate challenges and setbacks with resilience.

Sales professionals who adopt this mindset are better equipped to handle setbacks, recover quickly from rejection, and stay focused on their goals. Through this framework, you’ll find that the quality of your customer and peer interactions improves, and your ability to build meaningful, lasting customer relationships strengthens.

Listen to the full conversation with Darcy on Mental Selling.

 

Building High-Performance Sales Teams Through Coaching

 

In this Mental Selling episode, you’ll learn about:

  • Why Conflict is Key to Success – Learn why thoughtful disagreement is essential for innovation and success.
  • Strategies for Managing Team Dynamics – Find out how assigning team roles based on individual strengths boosts productivity and collaboration.
  • The Role of Coaching in Elevating Sales Teams – Discover how coaching can transform team dynamics and improve results.

What to listen for:

  • (00:00) Introduction to the show with host Will Milano and guest Darcy Luoma
  • (01:12) Characteristics of high-performance sales teams
  • (04:27) Embracing the growth mindset in sales
  • (07:09) The four stages of team development
  • (11:46) The Thoughtfully Fit framework
  • (15:24) Coaching to enhance sales performance
  • (18:53) Training for teamwork
  • (27:16) How to pivot and deal with unexpected challenges

Additional Resources From This Episode:

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